"I believe that helping my customers is not just fixing this or that issue.  It is

helping my customers determine exactly what it is they want or what went

wrong, and how to best solve that problem for good.  Yes, I do want to get

paid but I'm not a "get-the-money-and-run" kind of person.  I want to make

you happy with all of it.  I believe meeting that need that way is paramount

in pleasing customers.  I have chosen a team that is an extension of me and

my expectation.  I want to earn your trust to handle every up-coming situation."